Cortex — workforce orchestration across HR, rostering, identity, and service desk.
A national education and care provider whose HR, rostering, identity, and service-desk systems each maintained an independent version of staff data. Every staff change required manual coordination, and every pay cycle surfaced rostering conflicts. Ascent Minds designed and delivered Cortex on AKS — a Kafka-backed workflow platform that makes the resulting transactions automated, traceable, pay-run-aware, and self-healing under failure.
